Tracking

Order Tracking – The Factory

We know you're excited to receive your fragrance, and we're just as excited to deliver it to you! Here's how you can track your order:

✅ How to Track Your Order:

1. Shipping Confirmation
   Once your order is processed and shipped, you’ll receive a confirmation email or SMS with your tracking number and courier details.

2. Track Online
   Use the tracking number provided to check the status of your delivery directly on the courier's website.

3. Nationwide Delivery
   All orders are delivered securely across South Africa. Delivery time is typically 2–5 working days, depending on your location.

📦 Haven’t received your tracking number?

If you haven’t received an update within 48 hours of placing your order, please contact us: