How To Order

Ordering your favorite fragrance from The Factory is quick and easy! Just follow these simple steps:

Browse Our Collection
Explore our wide range of luxury men’s and women’s fragrances on our website or in-store.
Select Your Product
Click on the fragrance you love, choose the size (if available), and click “Add to Cart.”
Review Your Cart
When you're ready to check out, click the cart icon to view your selected items. Confirm that everything is correct.
Checkout
Click “Checkout” and enter your shipping details. We offer nationwide delivery across South Africa.
Choose Payment Method
Select a secure payment option. We accept various payment methods including card payments, EFT, and more.
Confirm & Pay
Double-check your order details and click “Place Order.” Once payment is confirmed, you'll receive an email or SMS confirmation.
Track Your Order
We’ll notify you when your order ships. Track your package with the provided tracking number.

Need help?
Contact our support team anytime for assistance with your order.

Enjoy luxury, delivered to your door.
The Factory – Signature Scents for Him & Her.